1. Acceptance of Terms
By accessing or using the e-satisfaction platform (“the Service“), you agree to be bound by these Terms & Conditions (“Terms“). If you do not agree to these Terms, you must not access or use the Service. These Terms apply to all visitors, users, and businesses who access the Service.
2. Use License
Subject to your compliance with these Terms, e-satisfaction grants you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes. This license does not include the right to:
- Resell, sublicense, or redistribute the Service to any third party
- Reverse-engineer, decompile, or attempt to extract the source code
- Use the Service to build a competing product
- Remove any proprietary notices or branding from the platform
3. Disclaimer of Warranties
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. e-satisfaction does not warrant that the Service will be uninterrupted, error-free, or completely secure.
4. Limitation of Liability
To the maximum extent permitted by law, e-satisfaction shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service, even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
5. Indemnification
You agree to indemnify and hold harmless e-satisfaction, its officers, employees, and partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
6. Modifications to Terms
We may revise these Terms from time to time. Material changes will be notified via email or an in-product notice at least fourteen (14) days before taking effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
7. Termination
Either party may terminate this agreement in accordance with the terms of the applicable order form or subscription agreement. e-satisfaction reserves the right to suspend or terminate access to the Service immediately, without prior notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.
9. Contact Information
Questions about these Terms should be sent to us using the details below.
Email: info@e-satisfaction.com